Successful Digital Transformation

With our IT & Change Management Experts

Accomplish sustainable business growth with the right digital transformation and successful implementation of your strategy. Our IT, CRM, marketing, and change management experts are all committed to driving real value to our clients. We support our clients from planning technology and process changes and facilitating the implementation of initiatives to tracking the performance and behavior of teams to ensure successful delivery.

Our Digital Transformation Partners. Salesforce Partner, HubSpot Partners. Google Partners. Facebook Partners.

Easy & Cost-Effective Digital Transformation

IT, CRM, and Marketing Automation Projects

We understand that your digital transformation project is unique. With our IT and change management experts, we’ll help you accelerate and optimize your project execution and achieve better and sustainable results. 

Tell us about your Project

Digital Transformation

What's Digital Transformation Project

digital transformation

Digital transformation is the process of integrating technologies to enhance the way your business operates, accelerate workflows, strengthen security, and improve customer experiences. These digital technologies include applications that integrate all aspects of your customer’s live cycles – customer relationship management (CRM) applications to systems that integrate all aspects of your business operations – enterprise resource planning (ERP).

Digital Transformation can be complex and faces many challenges such as user resistance to the implemented technologies, data integration problems, or misalignment with business processes. It requires a clear plan and coordinated effort across various levels to successfully manage the changes.

Successful IT & CRM Execution with Our Implementation Team

We incorporate the best practices of change management as part of the implementation approach in our digital transformation projects. We also partner with the best IT Solutions, CRMs, and marketing platform providers and focus on implementing the ones that suit our clients’ requirements, deliver business results, and align with the business vision.

Our Digital Transformation Services Cover:

  • CRM Implementation Services – Sales & Marketing transformation by adopting modern CRM & marketing automation platforms – Our CRM team is specialized in implementing world-class CRMs such as Salesforce, HubSpot, and Zoho.
  • Business Intelligence and Data Management – Improve corporate data quality and analysis by implementing enterprise business intelligence & data management solutions.
  • ERP Implementation Services – Transform Businesses by implementing ERPs to consolidate finance, HR, and supply chain functions into one system.
  • Cloud Infrastructure – Cloud Transformation with the industry’s leading Cloud platforms and solutions.
  • Web/Mobile App Development – Build Mobile/Web Applications and e-commerce systems.
  • Management Consulting Projects
    • Business process design and improvement.
    • Build corporate performance management systems for effective strategy execution.
CRM and Marketing Tools Project Implementation

Reduce Cost & Complexity and Accelerate Your project Execution

During the project implementation, Our technical and change management experts help your teams, from project initiation through execution and capability building adopt, embrace the new tools and changes. This will help you achieve rapid and sustainable bottom-line results.

Our Project Approach

Get the full support at all project phases with our well-established change management approach.

Understanding our client’s business challenges and needs is essential for us. We start with a discovery phase – deep analysis of client’s status like current process, competitive landscape, marketing activities, personas, sales alignment and processes, technology, and staff behavior. This scan helps us understand the current situation and drive the right strategy and solution for our clients. From identifying and prioritizing opportunities to design and implementing improvements and solutions, we provide full support at all project phases with our well-established change management approach.

Our implementation practice provides a diverse team of qualified professionals who are able to design the right solutions and resolve any potential challenges that might be encountered during your implementation. The implementation typically consists of a team leader, implementation consultant/ Business Analyst, highly technical professionals (e.g. BI / Big data developer, CRM developer, cloud consultant, integration consultant), and QA specialist.

CiiAction CRM and Marketing tools Implementation Services
Partner with Ciiaction Consulting

Our Project Phases

Making change happen and making change stick requires a structured, phased approach.

Our projects phases may include the following: 

  1. Initiation: An intensive scan according to the client’s performance issues and requirements. 
  2. Discovery, Data Collection, and Diagnosis: Assess the current practice to the world-class practices as well as employees’ behavior and readiness to change. We help companies assess their project readiness to ensure systematic and sustainable change in the transformation using our change management tool. 
  3. Design and Action Plan: Design and plan the project phases, tasks, and improvement initiatives with selecting the best tools & practices to ensure successful and sustainable implementation.
  4. Implementation and Sustainability: Intensive training, full assistant, daily coaching, and follow up with a performance dashboard during the implementation phase with the focus of improving employees’ behaviors and involvement,
  5. Closing
  6. Aftercare services

Featured Projects


Successful Digital Transformation

Help your teams Plan and Embrace changes with our implementation support. 

App Solutions

Build A Powerful & Reliable Application Guided by Your Company’s Brand, Business Goals & the Latest Market Trends.

CiiAction is widely known for its method of App design and development. Our Apps are unique, reliable, and memorable for every client. Such methodology becomes real due to our diverse team of qualified professionals who can design and implement the right App meeting each company’s needs. Find out what covers behind our App Development and how it can be personalized for your own business.

Salesforce project in Montreal

Learn More About Other Services

Montreal Salesforce consulting services

Salesforce Services

We are providing end-to-end Salesforce services covering the entire spectrum from strategy to solution implementation and support, including expertise on Sales Cloud, Service Cloud, Community Cloud, CPQ, Financial Service Cloud, and Education Cloud.

Ciiaction Analytics Solutions

HubSpot Services

Maximize your usage of HubSpot CRM and marketing tools with CiiAction’s implementation packages. Our services include HubSpot Integrations, Secure HubSpot Migration, Outsource HubSpot Management, and more.

Online Marketing Strategy

Marketing Strategy

Create your Marketing Strategy For Best Driving your Business Growth. We will carefully craft your online strategy to advance your current marketing approach and drive sustainable growth

Digital Transformation Services

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Canada CRM & IT Implementation Projects