Successful Digital Transformation
With Our IT & Change Management Experts
Hire Skilled Full-time, Outsourced Online Marketing Talent
Accomplish sustainable business growth with the right digital transformation and successful implementation of your strategy. Our IT, CRM, marketing, and change management experts are all committed to driving real value to our clients. We work side-by-side with our clients, from planning technology and process changes and facilitating the implementation of initiatives to tracking the performance and behavior of teams to ensure successful delivery. We’ll work together to identify the risks and opportunities of new emerging technologies and implement the best solution to improve business performance.
Easy & Cost-Effective Digital Transformation
With IT, CRM, and Marketing Automation Projects
We understand that your digital transformation project is unique. With our IT and change management experts, we'll help you accelerate and optimize your project execution and achieve better and sustainable results.
Digital Transformation Services
Successful Digital Transformation Execution.
We incorporate the best practices of change management as part of the implementation approach in our digital transformation projects. We also partner with the best IT Solutions, CRMs, and marketing platform providers and focus on implementing the ones that suit our clients’ requirements, deliver business results, and align with the business vision.
Reduce Cost & Complexity and Accelerate Your project Execution.
During the project implementation, Our technical and change management experts help your teams, from project initiation through execution and capability building adopt, embrace the new tools and changes. This will also help you achieve rapid and sustainable bottom-line results.
Top Reasons Make Our Transformation Services Different:
Our Digital Transformation Services Cover:
- CRM Implementation Services – Sales & Marketing transformation by adopting modern CRM & marketing automation platforms – Our CRM team is specialized in implementing world-class CRMs such as Salesforce, HubSpot, and Zoho.
- Business Intelligence and Data Management – Improve corporate data quality and analysis by implementing enterprise business intelligence & data management solutions.
- ERP Implementation Services – Transform Businesses by implementing ERPs to consolidate finance, HR, and supply chain functions into one system.
- Cloud Infrastructure – Cloud Transformation with the industry’s leading Cloud platforms and solutions.
- Web/Mobile App Development – Build Mobile/Web Applications and e-commerce systems.
- Management Consulting Projects
- Business process design and improvement.
- Build corporate performance management systems for effective strategy execution.
Digital Transformation in Action
Get the Full Support at Every Project Phase with our Well-established Change Management Approach.
What's Digital Transformation Project?
Digital transformation is the process of integrating technologies to enhance the way your business operates, accelerate workflows, strengthen security, and improve customer experiences. These digital technologies include applications that integrate all aspects of your customer’s live cycles – customer relationship management (CRM) applications to systems that integrate all aspects of your business operations – enterprise resource planning (ERP).
Digital Transformation can be complex and faces many challenges such as user resistance to the implemented technologies, data integration problems, or misalignment with business processes. It requires a clear plan and coordinated effort across various levels to successfully manage the changes.
Making Change Happen and Making Change Stick Requires a Structured, Phased Approach.
Understanding our client’s business challenges and needs is essential for us. We start with a discovery phase – a deep analysis of the client’s status like current process, competitive landscape, marketing activities, personas, sales alignment and processes, technology, and staff behavior. This scan helps us understand the current situation and drive the right strategy and solution for our clients. From identifying and prioritizing opportunities to designing and implementing improvements and solutions, we provide full support at all project phases with our well-established change management approach.
Our implementation practice provides a diverse team of qualified professionals who are able to design the right solutions and resolve any potential challenges that might be encountered during your implementation. The implementation typically consists of a team leader, implementation consultant/ Business Analyst, highly technical professionals (e.g. BI / Big data developer, CRM developer, cloud consultant, integration consultant), and QA specialist.
Our projects phases may include the following:
- Initiation: An intensive scan according to the client’s performance issues and requirements.
- Discovery, Data Collection, and Diagnosis: Assess the current practice to the world-class practices as well as employees’ behavior and readiness to change. We help companies assess their project readiness to ensure systematic and sustainable change in the transformation using our change management tool.
- Design and Action Plan: Design and plan the project phases, tasks, and improvement initiatives with selecting the best tools & practices to ensure successful and sustainable implementation.
- Implementation and Sustainability: Intensive training, full assistant, daily coaching, and follow up with a performance dashboard during the implementation phase with the focus of improving employees’ behaviors and involvement,
- Aftercare services
Online Marketing Strategy
Looking to expand your market, launch a new product, or restructure your growth? CiiAction Marketing team will work with you to assess all aspects of your current business and carefully craft a new strategy that will advance your current marketing approach.
Salesforce Implementation Services
CiiAction offers Salesforce Sales and Service Cloud implementation services for medium and large businesses across all industries. With our team of Salesforce experts, we help you build the right solutions for your specific business needs and train your users and leaders to use Salesforce to its full capacity.
HubSpot Implementation Services
We’ll help you ceate the right inbound marketing processes and use the HubSpot CRM and marketing tools successfully. We provide Hubspot full-services that are custom-designed around your needs, from fully embracing and running your Hubspot platform to helping your marketing and sales teams build and utilize the platform effectively.
Marketing Automation Implementation
CiiAction experts help you create an effective Marketing Automation strategy and implement the right software and approach. We carefully look into your current processes, customer lists and behaviors, staff skills, systems integrations, website, and communication with customers—these all are critical tasks for ensuring successful implementation. Next, we together put your marketing automation strategy and implementation plan.
Business Intelligence Projects
Build a platform that enhances the management control practice and decision-making process by integrating MCS best practices with a well-designed & effective Business Intelligence (BI) Solution. This is covering planning, performance review, problem-solving, and reporting to measure & drive success.
Cloud Transformation Projects
We help companies move data, applications, or other business elements to a cloud computing environment to become more efficient. CiiAction specializes in aws, Azure, & Google cloud platforms.
Strategy & Continuous Improvement Projects
Provide coaching and implementation support to help enhance business bottom-line. We focus on building the processes and tools that make your strategy implementation more successful. We also focus on implementing continuous improvement projects to ensure business system and processes are optimized.
Innovation & Product Development
Implement systematic proven processes and effective team collaboration optimize your innovation funnel – from ideas to product/service breakthroughs.
Sales Process Optimization
Drive continuous sales growth by designing and optimizing your end-to-end sales processes and activities to create a predictable sales machine aligned with your growth strategy
Successful Digital Transformation
Help your teams Plan and Embrace Changes with our Implementation Dupport.
Digital Marketing Services
Improve your Digital Presence, Transform your Customer Acquisition Lifecycle, & Drive Growth to your Company. You’re just one step away from exponential growth at your company with cost-effective marketing solutions.
We are providing end-to-end Salesforce services covering the entire spectrum from strategy to solution implementation and support, including expertise on Sales Cloud, Service Cloud, Community Cloud, CPQ, Financial Service Cloud, and Education Cloud.
IT Staffing Services
Whether you are struggling to recruit the best IT professionals, or are considering augmenting your team in the short or long term, CiiAction’s advisory services will empower you to understand how to best augment your in-house teams.
CRM for Higher Education
Implementing a CRM for higher education is one of our major specialties – from online marketing to admission to different engagement communities and sales enablement systems. We partner with world-class CRM Platforms for educational institutions such as Education Cloud, HubSpot CRM, and Zoho CRM.
Our Apps are unique, reliable, and memorable for every client. Such methodology becomes real due to our diverse team of qualified professionals who can design and implement the right App meeting each company's needs. Find out what covers behind our App Development and how it can be personalized for your own business.
Maximize your usage of HubSpot CRM and marketing tools with CiiAction’s implementation packages. Our services include HubSpot Integrations, Secure HubSpot Migration, Outsource HubSpot Management, and more.