CiiAction

Healthcare Digital Marketing is a Necessity, Not a Luxury.

Learn the Best Healthcare Digital Marketing Strategies to Drive Growth and Optimize Patient Experience.

Digital Marketing for the Healthcare Industry

Brought to you by CiiAction Canada, specializing in Salesforce & Hubspot implementation and digital marketing services to businesses.

Why Digital Marketing is Important in the Healthcare Industry?

Everything is going digital! This is the era of the internet and online business. The new trends in the business have made it necessary to have an online presence to showcase services/products and attract more customers. Every healthcare business also needs an online presence so people can easily navigate through its services, news, and quality.

Healthcare customers have now access to new research and advancements in technology in the healthcare industry. The easy access to information has made people more conscious of their health and the quality of health services they get from healthcare providers. Nearly all modern healthcare sectors and categories are going digital due to the power it has for optimizing the patient experience, reaching more people, and driving growth.

Traditional ways of targeting potential clients using physical reach, pamphlets, and printouts are not cost-effective and have become obsolete. Healthcare digital marketing can indeed create a bigger impact. Digital marketing makes it easy to reach and communicate with probable health consumers. Healthcare digital marketing allows you to quickly and efficiently engage with existing and potential patients through online channels. It helps you raise awareness of your services and products and build longer and more personalized relationships with your brand. It also provides a practical way to monitor your growth and customer satisfaction.

To get the highest benefit from digital marketing in healthcare, you need to be aware of its use and implications. Read on to learn the benefits of digital marketing for healthcare and the best strategies to implement for your healthcare business to optimize patient experience and drive patients to online channels.

Healthcare Digital Marketing Strategy

First of all, you need is to create your healthcare digital marketing strategy before thinking of promoting anything. A healthcare business’s online strategy is comprised of objectives, current situation assessment, and a high-level plan that defines the target audience and shows tools, channels, and tactics that will be used to attract and engage with potential and existing patients. Mainly, these are the main steps to create your healthcare strategy:

Define the ideal customer or customer persona
Define the ideal customer Journey
Assess existing media channels
Set your goals, objectives, and target
Create your content strategy and ensure valuable and relevant content
Define marketing tactics and select the right tools and automation platform for achieving your goals
Create your action plan and perfomance measures
Set your budget

Healthcare digital marketing allows you to quickly and efficiently engage with existing and potential patients through online channels. It helps you raise awareness of your services and products and build longer and more personalized relationships with your brand. It also provides a practical way to monitor your growth and customer satisfaction.

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Develop a Powerful and User-friendly Healthcare Website

A website is necessary to showcase the healthcare services that your company is offering. Make sure to build an SEO-optimized, mobile-friendly, attractive website with a great user experience. It should provide relevant, accurate, and valuable information. Organize well your website information. Target every persona category and highlight your essential content and brand messaging. Make detailed information about doctors, equipment, diagnostic services, and other healthcare services searchable by visitors. Finally, continually check and improve your website and its content to increase the conversion rate of visitors.

Healthcare SEO and Marketing Analytics

For your Healthcare SEO strategy, focus on on-page SEO, off-page SEO, Local SEO, and online reputation. Try also to engage with your community and local events. Create blog posts and target local high-order keywords and relevant healthcare keywords to rank your website on the first page.

Second, keep track of your growth. Use Google Analytics – It is a great tool used to track marketing performance indicators and can be used to calculate your marketing ROI. Google Analytics is free and easy to use. It gives you information about website traffic and other website data like user interaction, popular pages, the conversion rate on pages. Check keywords analysis through SEO tools. It will help you outgrow competitors and rank your website on the first page.

Healthcare Social Media

Build effective healthcare social media channels like Facebook pages, Facebook groups, and Twitter. Don’t directly try to make sales but make your 1st priority is to grow your community and to connect your brand with the right audience.

Social media can be used effectively it increases return on investment. It is a great tool to communicate with patients and reach local and international clients. Encourage patients to express their experience and review the quality of services in your healthcare company. Later, highlight patient reviews digital marketing campaigns.

According to a recent survey people spent at least 5 to 6 hours on mobile daily. Social media marketing can create a greater impact if used properly

Build Easy Appointment and Chatting Systems

Make it easy to get an appointment online. Provide contact information on the website so people can reach and ask what they need. Also, display your company’s map and images so people can reach you in less time.

Build a Live chat option on your website. Live chat is now needed for every online business. It gives people ease so they can get in touch whenever they need.

Create Engaging Videos

Make small and engaging videos for possible clients. Provide health information from authorized professional/ healthcare person on general and specific health conditions for patient awareness. This builds patient confidence in your company.

Communication increases confidence in healthcare services and satisfaction among clients. Reach patients according to the people interests through social media ads.

Healthcare Email Marketing

Newsletter sign-ups or promotions can be offered through email. Keep people updated about your services and new milestones achieved in healthcare services. Keep people engaged and provide information about equipment, services, new doctors. Health consumers can be anyone; you can expect anyone to be your client.

Invest in High-perfomance Advertising

Building the right advertising campaigns will help you reach high-quality prospects.

Showcase your healthcare niche with less mess

Digital Marketing reduces the cost needed to reach per patient. If a healthcare company runs advertisements campaigns through print and television channels it goes to hundreds of dollars. While digital marketing strategies are used the advertisement cost reduces to half as compared to using other mediums for showcasing health services.

Low per patient acquisition cost:

Less mess and more reach mean if the physical or traditional marketing strategy is applied, it needs paper, fuel, marketing personnel, and more expenses.

Cost per Patient Acquisition CPA is reduced if patients are reached through digital marketing and it also generates positive effects on business.

Take Help of an Expert

It is not wrong if we say that digital marketing has become the backbone of the online healthcare industry. Without using digital marketing strategies a healthcare company cannot provide high-quality services to a maximum number of clients. It is as essential for a healthcare company as oxygen for life.

To ensure the success of your healthcare digital marketing, you should hire the right people to do the job. A professional healthcare marketing company can help design and implement an effective digital marketing plan for the long-term success of your business.

If you have any questions about healthcare digital marketing or need the help of a professional digital marketer, feel free to reach out to us. Our expert marketers will be happy to help!